Privacy Policy
# Privacy Policy
**Last Updated:** August 19, 2026
This Privacy Policy explains how **10CNumber** ("10CNumber", "we", "us", or "our") collects, uses, stores, and protects information when you use **https://10cnumber.com** and our related services.
## 1. Information We Collect
Depending on how you use the Service, we may collect the following categories of information.
### 1.1 Account Information
When you create an account, including through Google Sign-In, we may receive:
* Name.
* Email address.
* Profile picture, where provided by the authentication provider.
* Account identifier.
* Login and authentication information.
### 1.2 Transaction Information
We may collect:
* Deposit amount.
* Purchase information.
* Wallet balance.
* Transaction ID.
* Payment reference.
* Payment status.
* Date and time of transactions.
* Payment-provider notification information.
We do not intentionally store full payment-card numbers, CVV codes, or other sensitive payment credentials unless a payment provider specifically handles such information on our behalf.
### 1.3 Service Usage Information
We may collect information regarding:
* Virtual numbers purchased.
* Countries and services selected.
* Activation or rental information.
* SMS/voice activity.
* Verification requests.
* Service usage timestamps.
* Account activity.
### 1.4 Technical Information
We may collect technical information such as:
* IP address.
* Browser type.
* Operating system.
* Device information.
* Referrer information.
* Website activity.
* Security logs.
* Error logs.
We use this information primarily for security, troubleshooting, analytics, and abuse prevention.
## 2. SMS and Voice Data
Our Service may process SMS or voice verification information delivered through third-party telecommunications or API providers.
Depending on the service architecture, message information may include:
* Sender number.
* Recipient virtual number.
* Message content.
* Verification code.
* Date and time.
* Provider or routing information.
We only retain such information for as long as reasonably necessary for service delivery, security, abuse prevention, troubleshooting, legal compliance, or other legitimate operational purposes.
Where technically feasible, SMS content may be automatically deleted after the applicable retention period.
## 3. How We Use Information
We may use collected information to:
* Create and manage accounts.
* Provide virtual number and SMS/voice services.
* Process purchases and wallet transactions.
* Verify payments.
* Provide customer support.
* Detect fraud and abuse.
* Protect our infrastructure.
* Investigate suspicious activity.
* Prevent unauthorized access.
* Maintain service reliability.
* Comply with legal obligations.
* Respond to lawful requests.
* Improve our services.
## 4. Legal and Compliance Purposes
We may process and retain information where reasonably necessary to:
* Comply with applicable laws.
* Respond to valid legal requests.
* Investigate fraud or abuse.
* Protect our rights and property.
* Enforce our Terms of Service.
* Resolve disputes.
Applicable Bangladesh cyber and data-protection requirements may change over time, and our processing practices may be updated accordingly.
## 5. Third-Party Services
We may rely on third-party service providers, including:
* Google, for account authentication.
* Virtual-number and SMS/voice API providers.
* Telecommunications providers.
* Payment processors.
* Hosting and infrastructure providers.
* Security and fraud-prevention services.
* Analytics or monitoring services, where enabled.
Examples of payment providers may include CCPayment, Binance, bKash, Nagad, or other providers made available through the Service.
These third parties may process information according to their own privacy policies and contractual obligations.
## 6. International Data Transfers
Some service providers may process information outside your country.
Where information is transferred to another jurisdiction, we will take reasonable steps appropriate to the circumstances to protect the information and comply with applicable legal requirements.
## 7. Data Security
We use reasonable technical and organizational measures designed to protect information against unauthorized access, alteration, disclosure, or destruction.
Security measures may include:
* HTTPS/TLS encryption.
* Access controls.
* Authentication protections.
* Server security.
* Logging and monitoring.
* Abuse detection.
* Restricted administrative access.
However, no online system can be guaranteed to be completely secure.
## 8. Data Retention
We retain information only for as long as reasonably necessary for:
* Providing the Service.
* Maintaining account records.
* Processing transactions.
* Preventing fraud and abuse.
* Resolving disputes.
* Enforcing our agreements.
* Meeting legal or regulatory obligations.
Different categories of information may have different retention periods.
## 9. Account Deletion
You may request deletion of your account-related information by contacting support.
Deletion may be subject to:
* Legal retention requirements.
* Financial transaction records.
* Fraud-prevention requirements.
* Security logs.
* Dispute resolution.
* Enforcement of contractual obligations.
Certain records may therefore remain after account deletion where legally or operationally necessary.
## 10. Cookies
We may use cookies and similar technologies to:
* Maintain login sessions.
* Remember preferences.
* Improve website functionality.
* Protect accounts.
* Analyze website usage where applicable.
You may control cookies through your browser settings, although disabling certain cookies may affect website functionality.
## 11. Children's Privacy
The Service is not intended for individuals who are not legally permitted to use telecommunications or online services under applicable law.
We do not knowingly collect personal information from children in violation of applicable law.
## 12. Third-Party Websites
Our website may contain links to third-party websites.
We are not responsible for the privacy practices, content, or security of third-party websites.
You should review their privacy policies before providing personal information.
## 13. Your Rights
Depending on applicable law, you may have rights relating to your personal information, including rights to:
* Request access to certain information.
* Request correction of inaccurate information.
* Request deletion where legally available.
* Object to certain processing.
* Withdraw consent where processing is based on consent.
Requests may be subject to identity verification and applicable legal limitations.
## 14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
The updated version will be posted on our website with a revised "Last Updated" date.
## 15. Contact
For privacy-related questions or requests:
**Website:** https://10cnumber.com
**Privacy Contact:** [support@10cnumber.com](mailto:support@10cnumber.com)